Our Privacy Policy
GENERAL
We at Mezcal Reina are fully committed to the protection and privacy of your personal data. This policy explains when and how your data is collected and how we use it. Your information is treated with care and stored securely at all times. If we make any changes to this policy, we will update this page accordingly.
Our website provides an interactive online environment that allows users from around the world to access, use, and share information. We recognise and support the importance of protecting users’ privacy rights and are transparent about how we collect and use personal data.
In general, you can browse this website at any time without identifying yourself or providing any personal information. We may log information such as IP address, operating system, and browser type for each visitor. From this, we may derive general geographic location and internet service provider data. This information is used in aggregated form to improve our website, enhance user experience, and analyse overall usage patterns.
We may request personal information such as your name, telephone number, address, email address, and payment details when you make a purchase, enter a competition, participate in a prize draw, or sign up for newsletters. This information allows us to process and fulfil your order and to communicate important updates relating to your purchase or our services. We will never sell or share your personal information with third parties except where necessary to complete your transaction. For example, payment processing may be handled by third-party providers such as Stripe or GoCardless. We recommend reviewing their privacy policies before completing any transaction.
Whenever we collect personal information, we will:
Inform you that data is being collected
Clearly identify which fields are required and which are optional
Provide you with the option to opt out of marketing communications
You may view or update your personal data by logging into your account via the “My Account” section of our website. We are required to retain records of sales for tax and legal compliance purposes, and therefore order-related data may be stored indefinitely. This retention is carried out in accordance with applicable data protection laws, including GDPR. Email addresses provided during checkout may be added to our mailing list. If you wish to be removed from marketing communications, you can either unsubscribe via the link in our emails or contact us directly in writing to request removal.
COOKIES
By using this website, you agree to our use of cookies. Cookies are small text files stored on your device (such as a computer, smartphone, or tablet) when you visit a website. They are commonly used across the internet and help improve website functionality, performance, and user experience. Cookies may be used to track how you use the website. Some cookies are session-based and expire when you close your browser, while others remain on your device to recognise you when you return.
Most web browsers allow you to manage or disable cookies through your settings. You can learn more about cookies, including how to view, manage, or delete them, at www.allaboutcookies.org. By continuing to use and browse this website, you consent to the use of cookies in accordance with this policy. If you do not agree to the use of cookies, you should disable them in your browser settings or stop using the site. We may also use services such as Google Analytics to understand how visitors use our website. For more information on how Google collects and processes data, please refer to Google’s own Cookie and Privacy Policies.